I agree. I make a point of not shooting the opposition down. I always just say that we serve different markets and that those markets sometimes overlap. I had a interesting one a couple of days ago. I manufacture a kit that will basically change the body of a particular model. The kit is fine but the underlying model is total rubbish and I've had endless trouble with them. There is a product available on the market that is extremely nicely built and really very good quality and is exactly the same product as we build the kit for. I had a customer that really wanted our kit. Given the amount of $h1t that I've had from customers due to the chassis I said to the guy that he would better off buying the other product because it is really good and that my product can't match the quality of the other. We went back and forth about the reason I said that for a bit and he then decided to buy the other one. He came back after having placed the order for the other one and was very taken by the fact that I advised him to rather spend his money elsewhere. I said that I would rather have him buy a good quality product than my product per se.
Maybe this is why I am not filthy rich, I am simply unable to knowingly sell crap to people, even if the crap is something that I make. The product has been removed fro the catalogue so hopefully I won't have to go through the same exercise again.
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