Originally Posted by
ians
Trusted land line, in this country, telkom has introduced a 3 G system, and they even throw in a 3 G attachement for their modems, to try keep their lines up and running.
Unfortunatley companies have realised that here in SA, there is such a thing called the CPA, which works for certain aspects of customer protection, but not all.
When it comes water, electricity, cellphones, land line services, coca cola, etc to mention a few. These companies which deal with these products literally print thier own money and no one controls them.
I scrapped my contract with virgin mobile (thought i was getting such a great deal) and went back to Mtn pre paid for my bussiness, i buy R180 airtime ever month, just to make calls to important customers who i need to contact, i use wattsapp for most commmunication with customers and staff, send pics and text for a small fee, email invoices and other stuff when i am at the office.
With virgin mobile, i lost my number for 3 months while they tried to port my bussiness line, thats when i changed back to mtn pre paid. virgin mobile then didnt take the debt orde roff my account for 11 months, due to some glitch in their accounting system, then bam 1 january took the whole lot, o know you gona say you should have kept the money one side, but it was the 1 st of january and without warning, and after i had been in contact with the accounts department trying to make arrangement to pay them via eft, they took the money lucky their was enough funds. then at the end of the contract i didnt give them one months notice when the contract was completed, this was before the new law kicked in, one of the good things about the new CPA. I am still blacklisted for the R200 i refuse to pay, whenever i ask tham to take me to court so we can sort it out they dont bother getting back to me, they just leave me blacklisted. I have sent them a an invoice for time and lost revenue while my phone number was unoperational for the 3 months, plus lost renue due to customer not being able to contact me for a measly R1200, contacted wendy knowler and had the whole issued aired on east coast radio in a consumer watch program, but still to this day never recovered anything money and still blacklisted for R200. I didnt want to go on east coast radio, so wendy knowler used some else who had the same problem to speak on air, he got R500 free airtime from virgin or so they said.
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