Hi Mike,Originally Posted by Mike C
Thank you for your time. The answer is yes. I have tried several different backups. I have even tried logging in without restoring the backup. But the result is the same. My best guess is that the software is active but it cannot display the contents of the interface, that is why it is eventually timed out. As far as the software is concerned it is functioning properly but cannot check if the interface has loaded or not, see's no activity and then times out. There was another forum member by the name of Roslyn who described the exact same problem. I have sent her a message through the forum enquiring whether she has resolved her easyfile issue as yet, but she has not replied yet. Currently we are still running the easyfile software on the Xp Pro PC. Hope there is a manner of resolving this soon. I have contacted the SARS technical department again but they still cannot help. I have been on the phone with them and they walk me through the installation and setup and still it hangs everytime. I would like to think that there is something wrong with the PC's but I cannot seem to find anything. Every other piece of software on the PC's functions with no hiccups at all. I have also asked Sars tech support if I need Windows 7 Pro but they said "Home Premium" which is what we are running was sufficient, even 'Home Basic' will work
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