Hmm tried installing this on my mac now and got an "Error #5100" not even sure what this means, well i tried to install it again, and the same error popped up - any ideas on a way forward.
i have the parelels app running on my mac so im thinking of downloading the windows version to check it that installs successfully?
Notice this posting on facebook as suggested by SARS , see posting on SARS facebook page to login
Rightclick on e@syfile icon and "run as administrator", restart PC, log in as "admin" with your old pin - you can ask for your secure pin on the login page - it is the one you entered the first time you downloaded e@syfile. Synchronise before you start on anything. Please let me know if anyone tried this!!!
23 hours ago · Like
Hi All
First of all, I have no idea why SARS makes this so difficult every time we should submit / do their work. EasyFile's never going to be easy at all.
To those having the problem of logging on, I had a similar problem with a colleague's EasyFile. This happened just before the last update though, but I would think this would work for others as well. I saw some people did the whole deletion thing of the files under AppData. You should just keep in mind that these files contain all the work you've done thus far. (you should have either a copy of these files or a backup before reinstalling)
You can either delete these files totally and restore the last backup made or you can cut/paste these files to another location, reinstall and cut/paste these files back to their previous location under AppData. Before copying the files back to their previous location after reinstalling EasyFile, first open EasyFile and enter your new usernames and passwords. After that, if you restore the AppData files to their original location, you should be able to log on with your old login details.
If all else fails, try doing the whole SARS facebook thing, although I would rather figure this out on my own than trying to get advise from SARS.
SARS is on Facebook?
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Exactly the same problem here!
The logins are working perfectly, but for example when trying to view\edit employees and selecting a company, all the data is missing.
My friend recently moved in next to me, and, interestingly enough, his mother works at SARS in Bellville. I have asked her last night if I can somehow get in contact with the developers, as she sees the two blokes everyday!
Crossing fingers here to at least get some explanation!
Hi everyone Anyone got more news on the software, for me still not working. My version 5.08 is working I wonder if I can just use that one?
Hi Roslyne - they specifically say that no submissions will be accepted by earlier releases - sorry!Originally Posted by Roslyne
No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"
Hi Roslyne,
This is how I resolved my issue: http://www.theforumsa.co.za/forums/s...0-1-IR5-Issues
Should they not be on Lamebook?SARS is on Facebook?
Has anyone had the follwowing problem.
I can log in, enter everything but when I try to submit, once I have ticked file vai the internet ( efiling login required). THe processing clock come on and then disappears and I cannot go further.
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