Return of Earnings (WCC/ COIDA)

**Calcha-Charmaine** · 10-May-12, 04:31 PM

Ah the joys of dealing with the Compensation Commissioner's offices. Not a happy lot at the moment, our clients are even starting to complain at the lack of assistance from the Compensation Commissioner's offices, thank goodness we got a blank copy of the form and completed a Return for each of our clients, even if it did take a little extra time.....

I truly hope that all of you get sorted at no extra cost!

Cheers,

Charmaine Vorster

**sandyb** · 10-May-12, 09:47 PM

Originally Posted by Calcha-Charmaine

"thank goodness we got a blank copy of the form ...."

Is it possible for you to supply any of us with this blank form?

**Dave A** · 14-May-12, 08:56 AM

ChristelACS has just confirmed that the return can be completed online. She advises:

Yes... you are not dreaming... it's available for online submission via the DoL website.
You need to register yourself as the user and the put in the ref number for the Company you need to submit. BUT, if it's not one of the new numbers.. .you need to phone them... and wait forever for them to assist you if you are lucky enought to get someone to answer....

And the due date is still.... 31 May (with the EMP501 deadline).

In trying to fish out a URL for you, I found even the Department of Labour's home page isn't loading very well right now.

Anyhow, from what I can tell so far - register here: http://roe.labour.gov.za/DolRegistra.../register.html

Log in to do your return here: http://roe.labour.gov.za/DolRoeWeb/index.html

And expect the spinning wheel of extreme slowness... Probably best to give it a shot out of ordinary working hours.
Obviously the phone call to get your new WCC number will have to happen in ordinary working hours (whatever that might happen to be at the office of the Workmans Compensation Commissioner

)

**Christel** · 14-May-12, 09:41 AM

And remember .... as soon as you submit your RoI... it kicks out the assessment and you have 1 month to pay. I have submitted 1 so far and will be holding on until closer to the deadline for the rest. SAIPA will be meeting with the Commissioner on the 25th May to try and get the deadline moved on till end June. And if you do not have a new reg number yet, you would have to phone them... and they just don't answer!

**INGEVL** · 14-May-12, 10:27 AM

I have been getting following message since Friday:-
You are not
Authorised
to use this function.
Contact the System AdmistratorAnybody else getting this?

**Dave A** · 14-May-12, 11:15 AM

At the moment I get a blank page on the registration URL.

Originally Posted by ChristelACS

SAIPA will be meeting with the Commissioner on the 25th May to try and get the deadline moved on till end June. And if you do not have a new reg number yet, you would have to phone them... and they just don't answer!

There's quite a list of reasons why the deadline warrants extension by the looks of things:

Their claim that the returns have been posted already seems somewhat removed from reality on the ground (I'm trying to put that politely )
The change in registration numbers means latest registration info is critical
The call centre is not coping with call volumes
The web site doesn't seem to be coping either.

Originally Posted by ChristelACS

And remember .... as soon as you submit your RoI... it kicks out the assessment and you have 1 month to pay

Now that could get ugly if you haven't been assessed for a few years

**USHA** · 14-May-12, 01:30 PM

Hi there
I tried to upload the return of earnings, hope it works.

Edit from Dave A: Usha forwarded me the original PDF (a very clean copy) which I've uploaded here:
Workmans Compensation 2011 return download
The file size is 1.24MB

**sandyb** · 15-May-12, 07:03 PM

Hi all

I've been systematically getting through the registration and submission online and can say that I finally have had success in doing so.

A crucial missing feature on their site is the issuing of an actual printable invoice. They say you have been invoiced ... etc. but there's no facility to view or print the invoice. I'm sure my FD will not be happy paying sans an invoice. But hey, at least I've met the deadline. In fact I'm early!

There's a tab for Reports which is not functional. At least not on my profile. It still greyed out and not accessible.

I must stress that you will not be able to do this during normal working hours. I started the registration process on the weekend and have taken the last two nights to complete the process. The delay is the website which keeps crashing, etc.

I'm one of the fortunate ones who have had communication from them (albeit for penalties) and was given my new contract number in this communication. I feel very sorry for those who will have to go through the process of phoning in. You have my sympathies.

Now all that remains is to pay which one can do via EFT.

Good luck to all of you. I hope you all manage to submit before the deadline, whenever that is, end May or other.

**USHA** · 15-May-12, 08:57 AM

Hi Dave, why can't we use our exiting reference number that we have had for years?

**Christel** · 15-May-12, 09:04 AM

Originally Posted by USHA

Hi Dave, why can't we use our exiting reference number that we have had for years?

Hi Usha, Christel here... the website does not accept the old reference number. WCC has moved over to a new computer system that only works with the new numbers.
I have received 4 new RoI in the post yesterday... Surprise, Surprise! These have the relevant numbers on that you need to access the returns online.
If you have not received it, you need to phone them, BUT - you can only ask about 1 entity at a time... (So, I would have to phone almost 34 times to get new numbers for all my entities that I have not received new numbers for...) HAIBO!! Is this FREE or is this DOM?