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I can see this ending badly for the customer…
That said congratulations on the victory… Truly well done
peace is a state of mind
Disclaimer: everything written by me can be considered as fictional.
Correct, it is not a statement that the behavior was acceptable, but that it did not warrant dismissal on a first offense.
The posts, [and the very reason I posted the scenario] indicates that it was a very subjective "action", some would find it funny others not. Some may find it funny one day but not the next.
We did propose to the company prior to the matter coming before the Commission, that the dismissal be withdrawn and an alternative sanction imposed. They refused.
Anthony Sterne
www.acumenholdings.co.za
DISCLAIMER The above is merely a comment in discussion form and an open public arena. It does not constitute a legal opinion or professional advice in any manner or form.
I would only be impressed in this scenario if the attendant was Paris Hilton. That said, I would feel very offended in these scenario's as I don't believe that management would condone such poor customer service!
“Ubuntu is the essence of being humane" Desmond Tutu
Spelling mistakes and/or typographical errors I found in leading publications.Click here
sabbaticus
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