Easyfile Update 6.6.2

[Christel]

I have to submit another emp501 for 201408 and the system updated yesterday... but now it does not work at all... does anyone else have the same problem?

I've tried it on 2 pc's and both have the same same error - i.e. the little "watch" just run and run and nothing happens.
Unfortunately there is no way to by-pass the update... you cannot open easyfile and chose not to update, it's an automatic update.

[Beancounter]

Apparently there is a problem with the update and SARS are working on fixing it. They said maybe by the end of this week. We just have to keep on checking if it works.

[tax$$$]

Hi Christel

It seems that SARS finally updated easyfile so that the Java versions does not clash with people using internet banking which requires the latest version of Java. It seems that they did however neglect to include the latest version of Java in their updated version.

I updated my Java to the latest version (8.25) and uninstalled all previous versions. I hope this works for you as well.

[Christel]

Hi tax$$$, Thanks. I have now updated to Java 8.25... and uninstalled the old version I had... but easyfile still don't work... I'm going to try and uninstall and download the version again... I really hope that helps... eish, I"m so tired of this easyfile.

[Christel]

I have now re-installed 6.6.2... and while it was busy it told me that I don't have the correct version of Java and that the programme might not work... what now? it still does not work, it opens the normal program, but it does not display the little pop up that ask for my login etc...

maybe I should leave it for the it guys to figure out on Monday....

thanks!

[Roslyne]

I have the same problem, and have tried everything nothing works? Help

[tax$$$]

I'm sorry that didn't work. Did Java verify the version it was running after installation?

Otherwise, the safe bet may be to wait for the new update.

[tax$$$]

When you open the program and the login window does not display, are the tabs at the left click-able? If so, try clicking on update at the bottom left and see if anything happens.

[Christel]

@ tax$$$... everything works, it even says there is an updated emp201, but that still does not solve my problem... I need to get java 7 u67 back on my pc and there is no way I can get it on the internet.

[JohnV]

Very useful information here. Thank you

[tax$$$]

http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html#jre-7u67-oth-JPR

you need to create an account though, but its free.

[Christel]

ok, thanks, tax$$$, gonna give it a try... my other pc updated 100% on the first try, so not sure what went wrong with my laptop.

[Christel]

ok, so now I have java 7 u67 again... and the screen pops up that I can re-input my logins... and that's where it's stuck ... maybe I should just restart and try again.
As you know all pc's are male and they need to be "re-started" every know and then...

[Christel]

Thanks tax$$$ - ek het dit nou reggekry en dit werk weer 100%.

[tax$$$]

Eks baie bly!