Game special

[adrianh]

@kleva - I fully agree...Hi Fi Corp should be called Hi Fi Crap

The couple of things I bought from them were all crap. My replacement Philips DVD player also broke after 3 months.

I think that Julius Malema's cousin must own Hi Fi Corp....they sell hi fi's like he builds bridges...

[AndyD]

I've bought a few cheaper appliances from Hi Fi Corruption and have had a couple that have been okay and a couple that went toes-up after about a year. Much like Kleva suggested I just tossed them even though one of then was definately still in warranty. It would have been more trouble than it was worth to dig out the receipt and drive down there.

[murdock]

this still blows my mind...people buy cheap junk then expect excellent backup service...maybe someone should draw a picture...indicating that if you buy something from hi fi corp or the china malls going up all over sa...surely you dont expect the cpa to cover your purchase...when a person gives you a hand written receipt...with "no refund...no returns...no service" there must be an alarm going off in your head...this product is a disposable item...not designed to last...just a way to move it to a location where it then becomes that countries problem to dispose of it....so if they can unloaded containers full of plastic waste on adaily basis who cares if it works or not...or if it breaks days later...in fact the sooner the better because then more waste can be dumped.

i beleive and this is my theory...i could be way off the mark...the east have figued out a way of dumping their waste without it being seen as waste and the best part...the idiots in the west are actually buying it.

[Blurock]

Why pay more at Game?

Go there, show them the HiFi Corp advert for the item you wish to buy, and they will beat the price (by onlt R1.00 - but - hey - you are getting the goods you want from a decent dealer)!

Gave categorically advertise that they will beat the price of the identical product elswhere.

I have never had a problem with Game. At least they honour their guarantees and they are not shy to drop the price when a competitor sells at a lower price.

[Blurock]

I've recently had a TV, set purchased at Game in Aug 2009, pack up on me. Fortunately I still had the slip so I took it back to Game. No problem, there's a 5 year guarantee and they'll have it repaired under the guarantee. Their policy is; if not repaired within 3 weeks they will replace or refund.

After 3 weeks I enquired about the TV as I have not heard a peep from Game. Still at the repair shop. One or 2 phone calls later and about 10 mins wait, they agreed to refund me the full amount. No hassle at all.

The irony of it all is that the TV was a gift (for my office, so that I can stay up to date with important news and sport results) and I paid nothing for it. In the mean time the price of TV's reduced by about 50%, so I had the full amount refunded to me and only paid 50% for the (better) replacement. Now that's what I call customer service!!!