Game special

[murdock]

i purchased a TV from game a couple of months ago...what a pleasure...32" full HD led...compared to my old 1983 model telefunken 74 cm...woooow.

get the pop corn out...to watch my favourite movie...unfrotunately an hour later the tv switches off...man now my blood starts boiling...a couple of months...every time i am sitting watching tv for longer than an hour click it goes off...so you know the saying if all else fails read the instruction manual...so i get out and check the sleep timers is off and everything else is set correctly...we get to a really exciting part of the movie...chewing on my nails glued to the tv and click it goes off...thats it...i swore words that i have never heard before...and boy was game gona collect...so i tell my wife to call them and make arrangement to replace it...she calls them and you wont beleive it but the sales person at game tells her to bring it back and they will send it in to get it repaired....eeeeeeiiiiish...she handed me the phone..."now is not agood time for me to speak to them"...took a couple deep breathes and i called game...asked to speak to the store manager...then asked him to explain the return/refund/repair policy to me...which he did...told me they would replace it...hakuna matata (yes i sit and watch lion king over and over with my daughter)...but would just go check they had stock...to save me the trip if they didnt...10 minutes later he called me back and asked if i would speak to one to one of the sale people again...who would assist me to identify that i had the setup correct...smart ass that i am i just thought yeah right...i have already tried everything...but would be willing to listen...went to setting and right at the bttom there is an "auto sleep"...and yes it was set "on"...so i set it to off and bingo tv been working for a couple of days...without switching off.



so if you have a telefunken tv...apaprently...auto sleep is the default setting...so best you check it before you go making noise at game...ooops

[adrianh]

I have never ever ever had bad service from Game. Game is A Ok. On the other hand, I have never ever ever had good service from Hi Fi Corp. I am so weary of HiFi Corp that I wouldn't even take an appliance from them for free - it is liable to explode and take my great Game TV with it.

I honestly give HiFi Corp my all time crap company award.

[AndyD]

- it is liable to explode and take my great Game TV with it.

[tec0]

Indeed HiFi Corp is a load of smouldering poo... That said they will "eventually" help you at the speed of continental drift… It took them about 2 months to figure out the microwave was broken…

[adrianh]

I will never buy anything from HiFi Corporation again. I will rather buy from Game at a higher price because I know that I will get good service if something does go wrong.

[Blurock]

Murdock, you also doze off in front of the TV? That's why they set it on auto sleep. Save electricity...

[KimH]

For the guys in the Cape Town area - if you are looking for great service and prices for appliances and are paying cash, give Burgers Furnishers in Nobel Park Centre Bellville a call.
They are always a few hundred rand less than anywhere else.

You don't even have to leave the comfort of your home or office - generally when I know what I want, I call, they quote me the price - I accept - they send me an invoice - I pay via EFT, fax the proof and they deliver the next day. Recently we replaced our dishwasher because it was fubar and they even took the old one away for me.

[Martinco]

so if you have a telefunken tv...apaprently...auto sleep is the default setting...so best you check it before you go making noise at game...ooops

This goes for Samsung as well !

[Phil Cooper]

Why pay more at Game?

Go there, show them the HiFi Corp advert for the item you wish to buy, and they will beat the price (by onlt R1.00 - but - hey - you are getting the goods you want from a decent dealer)!

Gave categorically advertise that they will beat the price of the identical product elswhere.

[Mark Atkinson]

Go there, show them the HiFi Corp advert for the item you wish to buy, and they will beat the price (by onlt R1.00 - but - hey - you are getting the goods you want from a decent dealer)!

They actually beat the price by 10% of the difference between the two, as far as I recall.

[murdock]

they have got smart to that...they tell you that the model number of the product they import is different to the one hi fi corp sells.

[Phil Cooper]

I have NEVER yet had them try that on me - I have got the reduction every time!

[dfsa]

I will never buy anything from HiFi Corporation again. I will rather buy from Game at a higher price because I know that I will get good service if something does go wrong.

The Duh,Duh Corp is dangerous news. I bought a DVD player from them a few Year back, plugged it in and It was my fault they said."You plugged it incorrectly into the PLUG. Eish I am still trying to figure how to plug it in the Socket correctly.

[kleva]

When I buy from Hi-Fi Corruption I always assume I am buying from the chap at the robots. Will buy if awesome deal, and got lucky with a few things, but if it breaks I just say "tough luck" and toss it!

[tec0]

I got myself a Samsung LED screen from H!-F! Corporation 1 month after I got it, it broke and they refused to phone Samsung because I knew "from experience" that this was a factory fault. I signed it in and got 1 SMS from them and never had feedback after that. I had to constantly go back and ask what was happening and they said Samsung will contact me.

I got sick of the BS and demanded my money back because I don’t have a product and they took my money. So they said ok I can buy something else. Big surprise everything else was about R1000 more expensive.

So I paid in on a second TV set got home and it was DOA "dead on arrival" took it back then they said I was responsible for the DOA I demanded that they proof that! SO I got a third set and guess what… DOA at this point I was getting really angry and they got another one and tested it at the shop. They didn’t even bother to put it back in the box properly I had to repack it myself before leaving.

About a 2 weeks after this BS Samsung phoned me and ask if I was happy with my new TV? I told him I was never given a new TV…. So the truth is Samsung did give me a new TV without any additional cost!!! But this fact was kept from me along with the new set...