Telemarketers on commission

[Chatmaster]

Hi guys.

I am stuck trying to get a telemarketing company that will be willing to do n commission only. I need some telemarketing done in Cape Town and in Gauteng atm. Now I know many of us find them being annoying but telemarketing is a very realistic and powerful marketing technique. Any of you know of a good company I can chat to?

[Debbiedle]

Try Incommunica - haven't spoken to them for a while - a few years, but this is exactly what they do.

[Chatmaster]

Thanks Debbie

Unfortunately they seem to be out of business, their website is down and I am unable to contact them on the number I found.

[SilverNodashi]

Hi Chatmaster.

If you find such a company, please let me know. I'd like to make use of their services as well.

[Chatmaster]

I was unable to find a company that was willing to work on a commission basis. So I decided to setup my own team. I appointed a marketing manager on Friday, that will setup the team for me. Hopefully that will work out

[duncan drennan]

And then you can rent them out to SoftDux

[SilverNodashi]

Ok, so do you offer this as a service to other companies?

[Dave A]

I'm kinda interested in what basis telemarketing companies were prepared to provide services.

[RKS Computer Solutions]

CM -- How is your team going to go about getting data in order to start cold calling?

[Chatmaster]

The telemarketing companies I contacted all looked at charging me a once off of some kind. Some included commission, but none were under 8k once off fee. Then the costs also depended on how many telemarketers you needed.

The team we are currently setting up consist out of 3 people. They have specific targets to maintain and work strictly as independent contractors. Our businesses (Me and my wife) will carry the telephone costs and they will get a very high commission. My business alone can see them earning in access of 50k p.m. if they reach their very realistic targets.

At this stage this is something I am purely setting up for our businesses and the intention is not to do telemarketing for others.

[Chatmaster]

CM -- How is your team going to go about getting data in order to start cold calling?

Well, the target market is strictly businesses so we will be doing it the old fashioned way, the yellow pages

[RKS Computer Solutions]

How would the NCA affect your cold calling? Nothing against you, but suddenly extremely glad I haven't even got a hellkom line...

[Chatmaster]

Hopefully it will not affect me. Business interested in my services will pay the full amount via EFT or cash into my business account. I do not work with credit in any way. My consultation fees are also calculated upfront and payment needs to be upfront else no service. I have bumped my head several times in the past with non-payments and I am a bit reluctant offering any kind of service without payments upfront.

RKS I must say I actually never thought that the NCA would effect a telemarketing business. I actually discussed the possibility of providing the service to other businesses with my marketing manager yesterday, after the responses I received here. She is of the opinion that the only way a proper telemarketer will work is on commission basis only so we are actually thinking of broadening the scope there. This might result in us having to investigate the effect the NCA will have on us.

[duncan drennan]

I think what Riaan was eluding to is more the impact of the NCA on cold calling, as we discussed in another thread. In my personal reading of that section of the NCA, I can't see how it impacts on cold calling. The issue is raises is really more with how a credit provider uses your information, and what permissions you give them - something which has been standard practice by banks for a long time.

[Dave A]

Pulling telephone numbers out of the Yellow Pages - you can't get much more than "from the public domain" than that. So there shouldn't be a problem.

Perhaps the only thing to guard against is calling the same person/company too regularly. I certainly get a little steamed when I get two canvassing calls from the same company within weeks - normally because they've hired someone else who has started working from A again.