Printing invoices

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  • Judi Ryall
    New Member
    • Oct 2013
    • 3

    #1

    [Question] Printing invoices

    I can print statements but not invoices or quotes on my pastel connection. The weird thing is that the other users can print, but I, being connected through the network cant
    Any ideas to what could be wrong?
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    Hi Judi,

    What version of Pastel are you running? I can assist you remotely via TeamViewer if you want.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    • Judi Ryall
      New Member
      • Oct 2013
      • 3

      #3
      Hi Nevil, its me from Chad-O-Engineering, you helped me recently, its pastel 2011.
      We have recently discovered that we can print statements which has added a new dimension to the problem... only now im more confused as to why the invoices aren't printing. It appears to be a problem with the network connecting to pastel specifically, but its so strange that some things can print and others cant.
      The guys who work on our network also cant seem to find any problems on their side.

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