I'm a little more cynical.
I think they're trying to reduce the severity of the raping of the consumer to deflect the possibility of an over reaction from regulators.
Banks have been steadily adding a plethora of new charges over a long period of time. This in an era when IT progress, theoretically, should have reduced handling and administrative costs.
And the evidence is in their financial statements.
Did you like this article? Share it with your favourite social network.