Hi, thank you for accepting me on this stunning group
I am using Xpress17, have recently asked my accountant to sort some problems out and bring my debtors payments up to date, this was done via team viewer.
I need to invoice daily for the following days deliveries, so while the accountant was online working on my accounts, I could only invoice in the evening, after I invoiced and printed the new invoices, I notices the invoice numbers were the same as the previous days invoices, when I went an checked, the previous days invoices were gone. I normally put them on hold and batch at week end. I had no choice but to use the invoices and just added " /A " after each number. The following day I enquired at the accountant, she eventually replied that they were there, when I checked they were but they were recreated and had different numbers and it followed after my previous days invoices. She says that she did not do this, it might be a pastel glitch, I don't believe this, it was clearly done after my invoicing. Her boss responded that how could she possibly have done it if she didn't have the info for the invoices.So my question is,
1) can i find out who and how it was done.

2) My customers sign and stamp a copy of the invoice, now my invoice numbers on my computer are incorrect (does not match customer copy) my statements will be incorrect...how do i correct this?
Many thanks