Unreconciling a receipt once you have done a bank recon and updated it

[Mike C]

Hi Hayley - If you client is using Pastel Accounting, then re-enter the receipt in the Cash Book exactly as before (same details, referenct etc) but put a minus in front of the figure this time. Then do a reconciliation. This should rectify the mistake.

[Hayley Gigg]

Thanks Mike,

We have done that and it then puts out the cashbook balance. The recon says that she has recon too many items in the cashbook the bank.

Regards

Hayley