Unfortunetly there are contractors that work like that.
What we have learned to do is, I have a list of recommendations I give the customer of other contractors he can try. I find its an effective way of when one day he needs someone and the guy he came right with last time is busy, he then calls me again.
This industry I have come to know as a selfish one. Contractors would rather keep their client hanging that recommending another contractor in fear of loosing their client. In my opinion, befriend a few contractors and then between the lot, share the customers. There will be times when one is too busy, but in this way the client will most of the time get serviced and with decent quality.
"I used to have a lot of anger issues, now I just have a passion for justice"
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