Hi, I have a customer credit on the books. The customer says they do not have this on their side and have been through a few admin ladies. It's been about 5 years. Can I write it off? They don't want to take the credit... surprisingly, some people either have a conscience, or, no time to investigate. What would this journal be? CR other income, and I'm sure one would need to pay over the vat as in the case of 'raising an invoice', so to speak. Thanks

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