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Thread: Pastel Partner V11 Error

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    Pastel Partner V11 Error

    Morning Guys and Girls,

    I've opened my Pastel Partner this morning without errors, done a few of my excel spreadsheets with pastel running in the background, next moment I receive a runtime error. Now I can't seem to get into Pastel, all I get is this runtime error. I've googled, I've changed my date format and still nothing. Is there anyone here that knows what is causing this or how I could fix it?

    RUNTIME ERROR: 2147217887 (80040e21)
    Multiple-Step Operation generated Errors
    Check each status value

    Edited to Add: This is also limited to only 1 Company - seems that the other companies are working

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    I have found the cause of the problem - a slip of the finger on the Date in a Cashbook Entry. Instead of 7/12/2017 it was entered 71/12/2017 and Pastel updated the Cashbook

    Now just to find a way to fix the issue

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    Diamond Member Neville Bailey's Avatar
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    If you have TeamViewer, I can log on and fix the date with my datafix utility.

    Send me a PM or email to arrange a time.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by prettypegagirl View Post
    I have found the cause of the problem - a slip of the finger on the Date in a Cashbook Entry. Instead of 7/12/2017 it was entered 71/12/2017 and Pastel updated the Cashbook
    And Pastel accepted it at data capture stage?

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    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Dave A View Post
    And Pastel accepted it at data capture stage?
    I find that strange as well.

    I tried to replicate the finger mistake on my copy of Pastel, and I got an error message to say that I had entered an invalid date which Pastel rejected.
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    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Yes It did! I normally get an error message, but this time it updated and Pastel crashed. I only noticed this when I wanted to file the Batch Printout.

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Neville Bailey View Post
    I tried to replicate the finger mistake on my copy of Pastel, and I got an error message to say that I had entered an invalid date which Pastel rejected.
    I see you bodged the month as well.

    Perhaps if you try just the day range error?

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