I feel your frustration. Buying into Flexiclub was one of the worst decisions I ever made. As a single parent I have been lumped with astronomical annual fees which really hit you hard. I have aso been trying to get out of all this as it really is just a money making scam. I have never been able to go on any form of decent holiday but instead use every last point I have plus all my holiday savings for just a few days away at a pretty unimpressive resort or hotel. In addition they are mostly self catering so you still chip in more. One place we went to was an absolute joke. The airconditioning was on a prepaid meter. The gas braai was on the balcony but you had to pay to use the gas bottle. I am surprised the tv was not pay per view. I have often not been able to save enough points to go anywhere decent because the points expire every year. I have tried a few times to book into a resort, but there is never a room available or you can get a room but at some ridiculous time of the year and in the middle of a week. Ridiculous. When I calculate how much it costs, it would be cheaper to pay cash and besides you could then go on holiday when you please. It seems as if members are only given accomodation when the resort is desperate. Well I am now told I can cancel BUT I must have everything paid up. The capital is all paid but I am still paying the annual admin fees for the next 4 months. I understand that once cancelled you are free, but what the heck happens to all that money I paid for quite a few years for the initial points which were supposed to be an asset? It is like " pay us R40 000 for points, go and stay in whatever resort you can find in the middle of the week during off peak only, and just for one or maybe two days because that is all your points are worth. Then pay us another R5000 or so a year so we can keep the rooms clean that you are not able to book. Then when you have finally had enough you can cancel and go along your merry way. " Ridiculous. I really hope you come right because this is like daylight robbery and as you say, they simply do not care about your situation. I can only hope that more people get to know the truth about fkexi club before they are whisked away to " claim their so called prize" only to leave with a massive burden which they will carry for a very very long time.