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Thread: What should 45,000KM service on 2009 WV Polo Trendline cost?

  1. #11
    Diamond Member wynn's Avatar
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    Isn't there a law that says if you buy something (a vehicle) it must be guaranteed that it will work for the purpose it was purchased for for a certain period of time, usually a year?

    All these warranties are is a way of screwing with your rights.

    I am sure the dealer has to guarantee the vehicle for the first year by law, no in house services necessary.

    Thereafter you can take out an extended warranty for a number of years or Km's from other organisations (Motorite?)where you can have your vehicle serviced by any qualified (registered) person, you don't have to use the dealer.

    The problem is that the finance companies also insist on the dealer warranty.

    Noseweek have run an interesting article on Mercedes dealerships lately, but I am sure all dealerships are pretty much the same.

    I remember a few years ago when my wife had a Mazda 323 and the petrol cap was stolen (simple galvanised pressed item) the dealer price for a replacement was R40.oo at the same time from Midas I could get a locking cap with two spare keys for
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  2. #12
    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by wynn View Post
    Isn't there a law that says if you buy something (a vehicle) it must be guaranteed that it will work for the purpose it was purchased for for a certain period of time, usually a year?
    I think you're thinking of common law warranties/guarantees - which only apply in the absence of a contract or statutory law.

    Just try taking delivery of a car from a motordealership without signing off on their warranty contract... I've only ever heard of a person managing to pull it off once, and that was a long time ago.

  3. #13
    Platinum Member SilverNodashi's Avatar
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    Quote Originally Posted by Dave A View Post
    Just try taking delivery of a car from a motordealership without signing off on their warranty contract... I've only ever heard of a person managing to pull it off once, and that was a long time ago.
    I kinda did just that on one of my previous cars. Brought a brand new car from VW and simply told the sales rep that I refuse to take the warranty. He was kind shocked and kept on insisting that master cars won't cover any damages if I don't take it. So I "politely" told him that he doesn't have a say in this. The bank already approved the loan and I don't actually care what Master Cars say about my car. I then continued that if he insists I take the warranty, he give me a discount equal to it (which I think was something like R8K then) or I'll take my business elsewhere. He ended up giving me the discount and I got the warranty, which I then left on the table when I left. I serviced the car myself on the first and every other service after that.




    Anyway, back to the post, my mom ended up paying R1200 for the service after some negotiation with VW. I just wanted to know if this is normal though
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    Diamond Member tec0's Avatar
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    This is why I will never drive a new car. Firstly the bank is the owner of the car but secondly and more importantly the dealers services department cannot provide you with engine rebuilds, gearbox replacements and rewiring because they are simply too expensive?!?

    So who is the better mechanic? Well at Opel I took my brothers 1.7 diesel engine. So they charged me R7000 for the service “there was a few things wrong like breaks, rear and front and some little thing had to be replaced like filters and the norm. Who do you think did the work?

    Not the qualified person sitting on his but! NO!!!! The intern worked on my brother’s car!!! ALONE!!! No super vision at ALL and I have the complaint and the records to show as proof. Now you paid for labour more then what you do for parts and they used an intern so did you get what you paid for?

    Nope you didn’t, you got the knowhow and experience of an unsupervised intern… I say get a little car that you yourself can maintain get a proper tracking device for it and get proper insurance for it.

    Buying a nice big new car sounds good, it looks good but as we all know when that new car must go in for a service they will simply cut-out and you cannot get them to start or anything!!!

    So why in the world would you buy a car that is programmed to leave stranded?
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