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    Email problem KimH's Avatar
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    Quick Books - Customer Journals

    I am hoping someone here can assist.

    I personally have never worked with QB (Pastel fan all the way) - one of my clients uses QB and needs to process customer journals (writing off bad debts/discounts, etc) - I had a look and found the section for general journals but nothing that remotely resembles a customer journal.

    Could any of you QB fundi's point me in the right direction please.
    "If at first you don't succeed, do it like your mother told you."

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    Site Caretaker Dave A's Avatar
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    You do a general journal. The trick is to add the client account in the Name column for the Accounts receivable credit entry line.

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    Email problem KimH's Avatar
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    Thanks Dave.
    "If at first you don't succeed, do it like your mother told you."

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by KimH View Post
    I personally have never worked with QB (Pastel fan all the way)
    Be careful - work too much with QB and you might get converted

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    Email problem KimH's Avatar
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    Quote Originally Posted by Dave A View Post
    Be careful - work too much with QB and you might get converted
    lol!! doubt it - the ease of which one can randomly change entries makes the accountant in me sceptical.
    "If at first you don't succeed, do it like your mother told you."

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by KimH View Post
    the ease of which one can randomly change entries makes the accountant in me sceptical.
    Two tips on that:
    • Audit trail (think of it as a honey trap)
    • Closing date - the ability to lock down all entries prior to a certain date.


    ps - my auditors used to feel the same way. They have been converted.

    The concerns really arise from not being aware of all the features of the product.

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    Email problem KimH's Avatar
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    Quote Originally Posted by Dave A View Post
    Two tips on that:
    • Audit trail (think of it as a honey trap)
    • Closing date - the ability to lock down all entries prior to a certain date.


    ps - my auditors used to feel the same way. They have been converted.

    The concerns really arise from not being aware of all the features of the product.
    I had a browse through QB at my clients office earlier - definitely has some interesting additional features, but to convert from Pastel would be the same as quitting smoking for me
    "If at first you don't succeed, do it like your mother told you."

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    Gold Member Martinco's Avatar
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    Dave,

    Are you running a multi user version and which package ?
    Martin Coetzee
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    Site Caretaker Dave A's Avatar
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    I'm using Quickbooks Pro Multi-user 2003.

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    Gold Member Martinco's Avatar
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    Can you recall offhand the multi user license cost ?
    Martin Coetzee
    Supplier of Stainless Steel Band and Buckle and various fastening systems. Steel, Plastic, Galvanized, PET and Poly woven.
    We solve your fastening problems.
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    You may never know what results will come from your actions, but if you do nothing, there will be no results... Rudy Malan 05/03/2011

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