Martin Coetzee
Supplier of Stainless Steel Band and Buckle and various fastening systems. Steel, Plastic, Galvanized, PET and Poly woven.
We solve your fastening problems.
www.straptite.com
You may never know what results will come from your actions, but if you do nothing, there will be no results... Rudy Malan † 05/03/2011
They just don't respond.
They don't acknowledge receipt.
They don't advise that they're looking into it.
They don't advise you that they're resolved the issue.
You can call until you're blue in the face - the call centre folk can't help you. They tell you that someone will get back to you and no-one does.
That's why after two rounds of it, I've just documented the whole issue and I'm biding my time. If they actually try to action anything, I have sufficient evidence of their incompetence that I expect to be able to justify a healthy damages suite.
Or they might have resolved it and never bothered to let me know.
At this point - who knows?
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My dad got an interesting call yesterday afternoon from the TV License offices. The person was rude and adamant towards my father so I took hold of the phone as I could hear him talking. I told him that we don't have account details at hand. He continued to demand money be paid or my dad will be blacklisted and other legal proceedings will follow.
Now I knew the TV License was paid. I PAID IT!!!. It was a lot too but he continued being arrogant I got angry and placed the phone down. He phoned back screaming at us to PAY!!!. I told him the next person I would be speaking to is his manager if he continues with his crap.
This got his attention, I then explained to him that I have paid, but this time around I got my slip stating the next payment is due at 2012 and that we have indeed paid in full according to our statement.
He continued stating my printed document was wrong and I need to make a payment now. I told him this document state that we are paid in full and I really couldn't care less because the document that was given to me by them state I need only to pay next year.
I then asked him to check his system, guess what the system is DOWN!!! and that he would phone me back next day. He never phoned back.
Now I am planning to make another payment on Monday and then I am going to phone him as he gave me his name and phone number at his work place. I will then continue to ask what the system is stating and confirm his story and then inquire why our documents have the wrong information on it. If he did give me false info and my previous statement was correct I will ask why we are being intimidated... Regardless The TV License offices need to wake-up!
Scenario 1> They gave me a false statement why? (I stand to be corrected but to give someone a false statement is illegal)
Scenario2? They intimidated my family why? (Intimidation in any form is illegal)
peace is a state of mind
Disclaimer: everything written by me can be considered as fictional.
If u rent a tv you can buy as many tv,s as u want. The licence is held by the rental company.
i havent had a tv license for more than 10 years..after a visit from the sheriffs department to attach goods for non payment...i just went to the police station and had them make an affidavid indicating that i dont own a tv...havent heard from them since.
During divorce procedings more than 10 years ago i let my tv license lapse for 2 years ... two years ago the SABC collection contractors informed me of outstanding fees of over R5k.
After two years of demanding proof and requesting discounts, we all settled for me paying the original outstanding fee of around R200+ and that settled the whole issue.
Just keep them engadged while requesting consessions.
Kind Regards
Ben
I find lamenting on hellopeter works well. I've sorted out a problem with TV Licenses there, also about harassing about an account I don't have at Truworths and Autopage that kept on pestering me after THEY were the ones that did not cancel my contract.
tec0 (13-Mar-12)
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