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Hi Debbie,
Personally, I would continue as you have in the past, and let the defaulter take you to court and challenge the money to be returned. Once the court date is set, then you simply settle it the day before it goes to court, as this would be the cheaper option.
I am not saying it is right, but there is also a duty of the delegate to have the responsibility of their action.
I have a feeling that the CPA is merely removing the customers responsibility of the action that they decided, and penalizing the wrong party.
Victor -
Knowledge is a blessing or a curse, your current circumstances make you decide!
Solar pumping, Solar Geyser & Solar Security lighting solutions - www.microsolve.co.za
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Thank given for this post:
Dave A (01-Apr-11), Debbiedle (01-Apr-11), tonyflanigan (10-Apr-11)
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