In all honesty, if you look at Vodacom’s practice when it comes to their contracts, you find concealment of contract details, you find that Vodacom change their terms after SIM activation and that the facts that the customer agreed to on contract did indeed change in less than 48 hours. If the consumer protection act was worth anything none of the above would happen. So the proof that the consumer protection act is just another fancy piece of paper is found at Vodacom and the way they handle their customers.