I've checked - I didn't get the usual annual notice with my bank statements either.
I've just got back from bitching to my manager about this new fee. I didn't even have to ask for a refund. He offered it. Very similar drill though - does not apply to future deposits - it's just his way of saying sorry.
I thought of doing just that, but I have a problem. Most of my clients pay directly into my bank account and I have no control over how they are paying.
The whole pricing system has been geared towards encouraging EFTs. It's great - the best way to get paid. No bounced cheques, lowest costs, the funds are cleared immediately - everyone's a winner. But the best way to make it easy for my clients is to make sure my company bank account details are printed on every invoice. Most invoices I receive do much the same.
Even if I add something along the lines of "If paying by cheque, please call me first" it's going to take some time to have any affect. And I'm not convinced it's the sort of message we should be sending out anyway. Overall it could have a negative impact on payments.
That's pretty much what I'm thinking at the moment. It won't be much use though if all the other banks start charging this fee too.
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