Hi to all you guys that have continued on this thread. I have found the responses most fascinating, many points I would not have considered. I have not been back to this particular client for some time, but I'll certainly be armed with much to work on when I do.
hat has brought me back into the forum (yes I have been very slack of late!) is the new twist in this saga, - I never imagined that such a problem such as this could lead to a discussion on birthday presents and underwear. Just shows, all things are linked in some way or another!!!