Unfair / Incorrect Credit Bureau Listings

[wynn]

Well...they have a fight on their hands! I was prepared to pay the money but now....this becomes personal! I am not asking for an exception to rules but rather want information around this listing. They have abused my rights as a consumer
Comments?

use the PAIA (public access to information act) google the site.
Download the form, fill it in, pay your R35 and kick their arse with the government's foot.!!!

[bradlesliect]

use the PAIA (public access to information act) google the site.
Download the form, fill it in, pay your R35 and kick their arse with the government's foot.!!!

After a threat of legal action, I received a call from CellC yesterday and no surprise ...their position has NOT changed. Its "EITHER PAY UP or REMAIN LISTED".

but....

They cannot produce the following:
1) Reminder letters
2) FINAL demand letters
3) Proof of conversations between their accts and/or legal dept and myself where contact was made and I was informed about what was going to transpire.
4) Copies of summons issued and/or copies of the receipts that it was signed for.

They continued debiting my bank account right up to October last year when they "terminated" the contract and instituted the listing on ITC. CellC maintains that I acted "irresponsibly" by taking a contract that I never used BUT still acknowledge the fact that they were receiving payment for it in return ...umm... am I missing something here? They claim the acc was 2mths in arrears for period Dec09 and Jan10 but have not record that they tried to debit the arrears amount from my bank acc?

These guys are REALLY trying their luck. I have threatened to expose them like Carte Blanche did with Vodacom and the Gogga thing? I have put a suggestion on the table to them and it is
- I pay the arrears(2mnths)
- Continue paying for the remainder of the contract, monthly but it remains cancelled until its all paid.

In return, they remove me from ITC as soon as the arrears is paid and they reserve the right to list should I default on any payments? This sounds fair doesn't it? They want their money, I want listing removed?

Lets see if they'll bite?

I am longer prepared to pay the full amount as its

Remaind. of Contract + admin + tracing fee + Interest = Approx R4500.00

Wonder what they would do if the shoe was on the other foot?