Seacom ADSL failures reported

[SilverNodashi]

Backbone events

London, National, Rosebank
Friday, June 04, 2010 9:15 AM
Dear IS Customer

UPDATE:
Seacom report errors on upstream international network.

IMPACT: Packet loss
ATTENDING: Upstream Service Provider
STATUS: Investigating

We are experiencing the following service event:

AFFECTED SERVICES: International Consumer ADSL,Velocity
AFFECTED POPS: London, Rosebank
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Packet loss
CAUSE OF EVENT: Cause unknown
TIME: 4-6-10 10h46
OUR REF: 1-617057062
CURRENT STATUS: Investigating
ATTENDING: Upstream Service Provider

ADDITIONAL INFORMATION:
None

[BusFact]

That might explain my recent intermittant and sometimes slower than normal connection. I hope this gets sorted out soon. Although if they fix the cable and I still have problems, then I may have to start dealing with Telkom and their local lines

[Dave A]

If you want to know where you're losing speed, run tracert

In XP you'd go Start > Run
Type in cmd and click OK.
In the command box that opens, type in tracert theforumsa.co.za (as example - but it could be any domain you're having speed problems with).
You'll then get a list of response times to reach each server you're piped through and can generally identify the problem leg.

ps. For the record this does not work on Vodacom 3g - it times out all the way.