Site hacked

[Dave A]

You need to check the folder permissions for your public folder and subfolders. If it's straight HTML pages, set them to read only....

Change your password (and username if possible)!

Also check for unauthorised or non-password protected FTP user profiles.

[tec0]

Well ISP’s do think that god made them better. That is basically the problem with any tech in these times. “I am so good I love myself� types that think the normal people are stupid and not worthy of their time.

What Dave suggested is a good start also I would recommend you have a long look at your contract and their policies on protecting your website. I am sure that they made some commitment... And then you contact them and tell them you are not getting the service you are paying for and you think that the consumer council must be involved. Also it would be a good time to get names and a contact number for a manager.

Make waves!!

[tonyflanigan]

One of my client's site was hacked a few weeks ago. Google informed my ISP, who let me know. I got the mail about ten minutes after Google sent it, and telephoned my ISP right away. He had already fixed what was broken, tossed what was not original, and I was able to mail Google to let them know the site was squeaky clean and wholesome again.

I pay a bit more than I would were I to use another vendor, but have been with my ISP for some years. I have never had reason to be even slightly disgruntled, as he is hands-on, and jacked up. The sorta ISP I need cos I am seriously tech challenged.

[Marq]

Thanks - Tony - do not be shy, I am in serious need of of a new isp.....which isp are you talking about - If only I could get that type of service? You can make a list if you are not sure about promoting them and just make sure they are first on the list.

[tonyflanigan]

lol! I'm not shy, far from it, I just don't wantto be smacked around, thrown against the wall, and shot at dawn for furthering commercial interests on the forum!

Speak to Collin, on his cell now, or e-mail him, as he is "on leave", at the moment.
You can tell him I referred you, I don't get commission or kick-backs or anything, just a "noddy badge" and a "red smartie".

Tel Number : 041-3630535 (9:00am - 4:30pm)
Fax Number : 086-6762661
Email Address : support@bisnet.co.za
Cell : 083-9963068

[AndyD]

Of the various ISP's I have dealt with I can recommend eNetworks. They're a smallish business oriented ISP in Cape Town, not the cheapest but good value for money and a pleasure to deal with. I have no vested interest in their business.