and just when i thought everything was sorted out...havent heard from them since this thread last year then suddenly out of the blue...i receive a summons today for an outstanding amount of R242.01...first correspondence since july last year...i have been a prepaid customer.
this is why i dont give out banking details...sign any form of document be it an offer to purchase NOTHING.
I get calls from people wanting to verify personel details...I DONT GIVE ANY DETAILS OVER THE PHONE...if they want details no matter what...be it my home address or my home telephone number...if a company like standard bank or who ever a just updating details i go to the bank and fill in the form...so many people are getting caught by these updating details story on your cellphone...i have heard it becomes a legal recording which can be used against you...i might sometimes put the phone down then call the bank on the number i am familiar with then update daetails...or when on the secure bank site fill out my detaill.
and as for virgin...i thought my sh*t was finished with them...i have been using my pay as you go with mtn again...without any problems.
the joys of having millions of customers on your data base...thngs are slow this month and you havent reached your target...just debit everyones account and the ones you have on the sysytem and walla couple million turnover...then see who complains and sort those who complain...i would love to know how much money is moved thru various accounts a month by "mistake" and at the end of the day the only one who always gets the short end of the stick you the customer...time wasted...fees charged etc etc...this is why i dont have any debit orders on any of my accounts...even my HP for my vehicle gets paid by eft...and boy have the bank tried to get this back on debit order.
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