Ah! Detail...
So by default they give you the mushroom treatment
Ah! Detail...
So by default they give you the mushroom treatment
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I stand to be corrected but as far as I know some MTN shops have the capability to give you your billing details. Secondly they are withholding information. That is a big no, no in the legal world. Withholding information is one of their tactics to keep customers in the dark.
However if you have enough grounds and I think you do just get court order and have that information released. If they still don’t want to release the information you seek, you can turn this into a criminal offence. Also take into consideration that you don’t pay for anything once the case becomes criminal in essence. I would just love to see an MTN dude sweating like a pig! Hope they put it on YouTube
I am in the process of:Originally Posted by tec0
I stand to be corrected but as far as I know some MTN shops have the capability to give you your billing details. Secondly they are withholding information. That is a big no, no in the legal world. Withholding information is one of their tactics to keep customers in the dark.
However if you have enough grounds and I think you do just get court order and have that information released. If they still don’t want to release the information you seek, you can turn this into a criminal offence. Also take into consideration that you don’t pay for anything once the case becomes criminal in essence. I would just love to see an MTN dude sweating like a pig! Hope they put it on YouTube
1. Preparing an application in terms of the Promotion of Access to Information Act;
2. A summons to be issued out of the Magistrate's Court at Pinetown for delivery and debatement of an account;
3. A formal complaint to WASPA against MTN for breaching the code.
Sieg
Good! YES YES YES! Sieg
I am in the process of:
1. Preparing an application in terms of the Promotion of Access to Information Act;
2. A summons to be issued out of the Magistrate's Court at Pinetown for delivery and debatement of an account;
3. A formal complaint to WASPA against MTN for breaching the code.
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