Haltrex Systems Scam?

**Vanessa Stevenson** · 17-Nov-08, 10:28 AM

Hi Karen

You situation with them appears to be a carbon copy of ours... when we sent back stock not ordered they tried to redeliver saying it was already paid for and account was in credit... I know that this is not the case as I do the accounts!!! He lied to our Secretary who controls the printing budget and places orders, he like to me, he lied to our School manager, and then forgot that he had spoken to her directly and tried a different tack lying to her again on follow up.

The owner/manager of this company is quite the consumate salesman - he will say anthing to try to force his stock on a prospective client. The mistake is to deal with them in the first place... they then double the original (telphone) order and keep sending and keep sending and keep sending...

We are well rid of these unethical people... (I hope finally !!!)

Vanessa

**Karenwhe** · 27-Nov-08, 11:45 AM

I think this is quite concerning. Because I am sure there must be more people that fall into this.

**QUINN** · 27-Nov-08, 01:59 PM

Next year the Consumer Protection Act will come into force and this will effectively make this practice illegal. Its called negative option selling

**Scotty** · 10-Feb-09, 02:36 PM

Hi
One of the things not mentioned so far in this thread is the fact that Haltrex send a "free gift" with the cartridge. This free gift in our instance was a Woolworths gift voucher. This therefore entraps the stationary buyer, which in many businesses is a junior person, who then tries to cover up the over pricing by Haltrex. At this point in time they have sent us an unsolicited cartridge which we have told them we do not want. We have ignored their invoices & now they are threatening to blacklist us. We have told them they can pick up their cartrdge at any time which they seem reluctant to do. Has anyone got a solution for these people as they are pissing me off.

**gwenbarger** · 10-Feb-09, 07:28 PM

Just like everyone else, I have the same story to tell. I got a phone call from Haltrex systems, selling me one of their ink cartridges, it was delivered to me, and was paid for. Then the fun began, they delivered another 2 ink cartridges which I did not order. I tried to phone the company, no one would take my calls or return my calls (Got a detailed telephone account to prove it).

So, I just waited for their phone call, and that I got today. They confirmed that I only ordered 1 cartridge, but because it was on promotion, they send you more, this time 2, and the next delivery will be 3. She offered to cancell any future deliveries, but insited that I have to pay for the other two.

I told her that I did not want these cartridges, as we are a very small company, and we only use 1 ink cartridge in 6 months. She told me that they will not take back any stock even if the parcel is still sealed. Surely this is not allowed. How can they operate like this and get away with it.