What works to motivate your staff?

[Dave A]

Great article. I think this bit applies to every business leader:

SAS recognizes that 95% of its assets drive out the front gate every evening. Leaders consider it their job to bring them back the next morning.

As for the rest, I can really relate. I absolutely hate interruptions when I'm in creative mode.

My next tip is to know every staff member's name, and use it when talking to them. Don't just say "hello", say "Hello {username}". (And for guests visiting, you're just not going to get that personal touch unless you register).

I've heard it said that the sweetest sound for any person is to hear someone else saying their name.

My biggest challenge with this is that I'm really bad with names. I have to work very hard at it to get a new name stuck in my head. And even then I go blank sometimes.