Vodacom 3G sucks!

[Martinco]

Have you noticed that on Monday 3 Jan 2011 there was NO internet access via Vodacom 3G.
I had to drive to a friend in Toti to use his ADSL to do my company and private IB payments.
Well done Vodacom !

[tec0]

Vodacrap hit a new all time low yesterday. After trying to phone there help-desk from a smart phone I realize that the menu system didn't respond. Tested it on a second smart phone same thing... So I phoned them using another phone. Thing is an elderly person I know is partially deaf and her English is none existent. I explained this to the Vodacom person that was just as arrogant as always. It didn’t matter how I explained the situation she insisted to speak partially deaf person??? WTF is wrong with Vodacrap? Are they so thick that they cannot understand that the person is partially DEAF!!!! [Lacking or deprived of the sense*of*hearing wholly or in part] Basically the phone get used for MMS SMS and not much else.

Steps I took to rectify the problem:
Got angry with the help-desk and hanged up.
First took out the SIM card and Memory Card aka (Micro SD card)
Reset the phone to factory default.

Made a backup of the SIM and Memory Card before installing both cards.
Using the *111# Menu I found the phone install option "in this case it was the last option on the second menu"
Installed both MMS and Internet settings using this menu and it solved the problem.

No thanks to Vodacrap's unhelpful arrogant useless pathetic help-desk.