Standard Bank website grinding to a halt?

**Dave A** · 03-Jun-08, 01:46 PM

Slow response times on internet banking is confirmed by Standard Bank's help lines.

For whatever reason, cellphone banking is apparently still running fine so far - so well done knewman for that useful tip.

To get yourself sorted on cellphone banking if you need to open that facility, call 0860 123 000 option 4.

No estimate on when the problem will be resolved, but "their technicians are working on it."

**Marq** · 03-Jun-08, 02:05 PM

Slow response times on internet banking is confirmed by Standard Bank's help lines.

You are lucky - I find their help lines even slower that the response times ...in fact I have a theory.......OK more of that another time. I always battle to get through and when they do answer the call, I somehow always find the person that cannot help me.

In my frustration and tests of their phone system, have also found that it does not make any difference which selector number I hit - the same useless situation arises.

The only scenario that works for me is a trip to the bank, harass a 'consultant' (haha) and make them phone their own systems and people for action. Loads of fun if you have lots of time to spare and are in the area.

Banking Tip number 245...Practice jumping up and down at home or in the office before you go to the bank - This is so it looks more real when you do it in front of the 'person that cares for your account' - and they will really believe you.

**Dave A** · 03-Jun-08, 02:16 PM

Originally Posted by Marq

Banking Tip number 245...Practice jumping up and down at home or in the office before you go to the bank - This is so it looks more real when you do it in front of the 'person that cares for your account' - and they will really believe you.

And with a warm-up, you're less likely to do yourself an injury

Love it!