notification message

**hitarthshah** · 06-Apr-24, 11:46 AM

hello every one !!
i keep getting this message on Pastel Xpress v19.4.3

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please could someone assist ..
i generally click "no" is that correct ??

**Mike C** · 06-Apr-24, 03:40 PM

Hi hitrarthshah,

Here is a link to sorting out your error message:

https://communityhub.sage.com/za/sag...xecutereader--

**hitarthshah** · 07-Apr-24, 08:29 AM

Originally Posted by Mike C

Hi hitrarthshah,

Here is a link to sorting out your error message:

https://communityhub.sage.com/za/sag...xecutereader--

many thanks Sir,
how does one check if the connected & VIP services are installed ??

**Mike C** · 08-Apr-24, 06:41 AM

The system should check when accessed if Sage Connected Services and Sage VIP Runtime is installed.

If you User Account Control settings are high, it might require you to confirm with a pop-up to run the executable file that does the checks.

**hitarthshah** · 13-Apr-24, 08:04 AM

Originally Posted by Mike C

The system should check when accessed if Sage Connected Services and Sage VIP Runtime is installed.

If you User Account Control settings are high, it might require you to confirm with a pop-up to run the executable file that does the checks.

many thanks, it's sorted