Debtors overdue

[Justloadit]

Unfortunately cutting out account business will likely cost me more than half my turnover per month. I envy people who can trade on a cash only business. For now, I believe 'the squeeky wheel gets the oil'

I have a saying
"I am sorry but I can not afford your business"

Rather have a bird in hand than 2 flying away.
It is up to you to decide exactly how you are going to handle the sale.
When it is a breakdown, is the best time to get your money upfront, as the incentive is there to clear the breakdown. Once the the issue is sorted, there is no incentive to pay any more.

[Dave A]

Sorry guys. I see i said turnover is 1.2M per year. That is actually per month...apologies

A rather significant difference

Great to hear you are taking firm "stop supply" measures. The bad debtors rely on the fear that they will go elsewhere, but frankly my view is "if they are bad debtors that I can't train to pay n reasonable time, let my competition have them".

[Blurock]

A rather significant difference

Great to hear you are taking firm "stop supply" measures. The bad debtors rely on the fear that they will go elsewhere, but frankly my view is "if they are bad debtors that I can't train to pay n reasonable time, let my competition have them".

In my experience I have found that the opposition would also kick them out and eventually the bulk of them will come back to buy your superior product and service at your terms.

The same argument goes for pricing. Quality and service has a price. Charge what you are worth, don't try to compete on price.
There will always be someone who will undercut you. If not with cheap low quality imports, maybe even with stolen goods. Rather stick to your guns and build a good reputation.