Curious to hear what you guys have resorted to to have an invoice settled?
Urgent request from a customer to sort out his DB where things are tripping and circuits are dead following an inverter install. Family with young kids without power 60% of the house.
I drop everything, spend a day and a half splitting his DB into essential & non-essential, identifying circuits, labelling everything and writing a 2 page report on what needs doing on the PV side of things.
I gave him a guestimate when I started of my day rate and estimated time needed.
I get huge thank you's and "everything is finally working" messages. I think happy days. I send the bill and there is silence. Ignores my calls and messages.
This is a first time for me - I have never had a client do this. I'm so flipping angry because so much of my personal integrity is vested in this job.
Thoughts of parking him in to his property before school run, pressing past him and cutting as many circuits as I can comes to mind.
Did you like this article? Share it with your favourite social network.