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Thread: Pastel - Empty product communication box

  1. 04-Aug-23, 08:15 AM #1
    Mike C
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    Pastel - Empty product communication box

    Every morning when I load pastel Xpress v18 I get an empty "Product Communication Box" appearing before I can log in. There is no "do not show this message again box".

    Once I have dismissed it, however, it does not appear again until the next morning.

    From "Help:Product communication" I loaded the attached screenshot which is the same except for the "do not show this message again" which I have ticked before closing, but it does not seem to stop it appearing the next day.

    Click image for larger version.  Name: Screenshot 2023-08-04 080015.jpg  Views: 102  Size: 16.8 KB  ID: 8798

    Is there a way of turning it off?
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  2. 11-Aug-23, 06:30 AM #2
    Mike C
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    So the solution to this one (thank you Pastel Support ) is to delete the "Autoupdate" folder from the C:/Xpress18/Custom folder.

    Worked like a charm!
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