Pastel Help - Cashbook Opening Balance Incorrect

[Sheena]

Good Day

Financial Year End was processed however Cash Books for January and February were not balanced before the year end.

I have since returned from Maternity Leave and I am trying to sort out duplicate and incorrect postings, however the opening cash book balance for January is R0.00. Is there anyway to correct this.

I am currently working on the Financial Year Book on Pastel Partner.

Please help

[TravisSinclair]

Hi Sheena

You would need to establish why the cash book balance for January is R0. If the financial year is March - February, then look at the last calendar year (March-December 2022) to see what transactions may have caused this. The closing balance for December should be the same as the opening balance for January. If that's not the case, then run the data integriy assistant by going to File, Data Integrity and run\ the 4th option to verify the Data Integrity only. If there is a data integrity issue with that account, then it may require a consultant to do a data fix for you.