Hello.

I recently required the services of a town planner on my property. Phoned at least six town planners to get the best quote. All of them responded promptly with a quotation, except one (who took way longer).

I decided on the town planner with the best quote. Upon hearing I had already found a town planner, this "slow" town planner got back to me with an invoice for her time spent. Charged me R 1700 for two hours spent liaising with a municipal official, reviewing documents, etc.

Is this fair business practice? At no time did she tell me she was going to charge me. All the other town planners provided a quote free of charge.

What are your thoughts?

BTW, I still haven't received a quote from this town planner, only a charge for her time spent trying to find information to figure out the "best route forward for me."