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Thread: Easyfile login problems

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    Easyfile login problems

    The EMP501 season opened today and a new update for Easyfile was released. I was able to access Easyfile last week but am unable to this morning. Unable to install this new update and after trying gets an error message: "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid". I tried a fresh install but to no avail.
    Anyone else having this issue?

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    Site Caretaker Dave A's Avatar
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    It sounds like a security certificate issue. However, it might have cleared - I ran an update this morning and everything worked fine.
    (Except for E@syfiie's allergy to 64 bit Adobe Reader which I see remains stubbornly in place ).

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    Thank you, Dave. Nope, the problem persisted. I made a backup and uninstalled the entire program and did a fresh install from scratch. That worked.

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    Site Caretaker Dave A's Avatar
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    Thanks for the feedback. At least you have solved your problem.

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