So my cell phone was nabbed.
Went off to Vodacom to cancel the simcard, blacklist the phone and organise another one.
4pm in the afternoon, in a bit of a rush, chose a particular phone from those on offer that suited my budget.
Got home, inserted the sim card, set up the phone and was called out to an emergency breakdown.
Whils't on the breakdown I realised that this phone was phisically longer than the previous one and kept on wanting to fall out of my shirt pocket.
Decided to return it for a physically smaller phone.
So at 9 the next morning, I was at the store with the phone in it's original packaging to exchange it.
According to Vodacom, once a simcard has been inserted into the phone, the Consumer Act is null and void and they cannot help me.
Is there anyone who knows the act well enough to maybe shed some light on this ?
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