Bond arrears

**ians** · 19-Jul-21, 04:06 PM

With all the challenges we have been facing for over a year ... throw in another week of looting and destruction ... I cant be the only person behind on my bond.

I have tried contacting Standard bank ... but they inform me that their collection department are no longer dealing with my account.

I started last year with a bang ... worked my butt and made enough money by Jan 2020 to pay all my accounts up to date until till June 2020 ... covid came along and I was all good all my bills were already paid.

However as lockdown continued so it put a lot of strain on ... not only my customers but also my financial situation ... which resulted in me getting behind on my payments.

Things picked up in November and we have been busy enough to cover monthly expenses ... I have been paying all my accounts every months for the past 7 months ... including my bond.

everyday I get calls from collection agencies for the outstanding ... I have just received a statement from the bank which indicates

30 days 0.00
60 days 0.00
90 days 0.00
90 days + R 12345 (not the real amount)

I contacted standard bank collection ... I was told they are not interested in dealing with me ... and gave me a contact number Cindy 011-6316961 which I am told is Standard bank legal department ... tried calling this number there is no answer.

I received an email from easy shell which has all the Standard bank logos etc to inform me that my bond is at summons stage.

You go into long term arrears
then section 129/section86(10)
then summons ... where I am at the moment
next step is Judgement
next Attachment
then auction.

Anyone in legal who can offer?

If I keep paying my bond (and a little extra ) as I have been doing for the past 7 months surely that would prevent them from attaching my house?

Anyone know what Garden fees are ? WTF

**adrianh** · 19-Jul-21, 05:20 PM

Read this recent case - The Constitutional Court put the bank vultures in their place regarding your exact situation.

https://www.property24.com/articles/...favoured/13401

**ians** · 19-Jul-21, 05:34 PM

Could it be why they started emailing this new plan to home owners?

Dear Client

Your property is now in the summons stage of the legal process, which is as follows:

This is a long and difficult process that can cost our clients a lot of time and money. During the legal process, property owners can potentially lose over 50% of their property’s value and incur legal costs.

EasySell is a Standard Bank programme that has helped many clients and it can help you to clear your property debt without further damaging your credit score.

We evaluate your property and help you to get the best possible offers from potential buyers so that you clear your property debt. You maintain full control of your property and its sale while we take care of the complex administration for you.

Furthermore, if there is a shortfall (in other words, if the proceeds of the sale do not cover your debt), Standard Bank will pay up to 10% of the shortfall amount, subject to terms and conditions.

Call us on 0860 007 724 or email us at Easysell_SB@standardbank.co.za to see if you qualify for EasySell assistance.

You can also visit https://www.myroof.co.za/ES for more information and to submit an online mandate.

If you have already made arrangements with our Legal team or with Standard Bank Litigation Attorneys, you can ignore this message.

Kind regards

The EasySell Team

**Blurock** · 20-Jul-21, 01:22 PM

This is a message which I have received from my bank today. It displays the right attitude and we will watch to see the implementation. I can also mention that stopping a debit order is not an issue at FNB. Reverting to my bank quickly put and end to the unauthorised debits from MTN. Are you maybe at the wrong bank Ian?

We recognise that the current unrest and protest action across the country may have had a significant impact on your business, public entities and staff.

We are deeply invested in helping impacted businesses and public entities recover and rebuild, and as such we will continue conducting a thorough analysis to better understand the requirements and to assist impacted businesses and public entities in resuming operations as soon as possible.

To further support our clients, relief is currently being structured in several key areas including transactional product support, finance moratoriums and insurance claim processing. Once these relief measures have been finalised, we will be communicating directly with impacted clients.

As a financial services provider and corporate citizen with over 40 000 staff, thousands of suppliers, and millions of clients across the country, this is a responsibility we do not take for granted.

If you have any questions or require further assistance for your business or public entity, please contact your relationship manager, or the Business Desk. Alternately, you can chat securely with a team of bankers using the FNB App by selecting ‘Messages’ and then ‘Secure Chat’.

I sincerely hope that you and your respective families, friends and colleagues remain safe and healthy.

Kind regards
Gordon Little
CEO: FNB Commercial

**Blurock** · 21-Jul-21, 08:44 AM

This bond issue appears to be a slapgat attitude from bank officials. I am sure that a senior official can look into the matter and have it resolved in no time.
Are you getting bond statements and can you see the debits and credits on your account? If they have handed you over to a debt collector, he is probably adding his 10% to any monies collected. This could add additional costs to the account. It could also be possible that credits are not recorded on your account, but is lying in a suspense account.
How did the bank get hold of your wife's banking details to submit a D/o?
If that was unauthorised, you should demand full refund for the extra charges to return the D/o

In my experience, I would do the following:
1. Demand a full record of transactions for the past 24 months at least.
2. See that interest is calculated correctly and that all your payments are recorded on the same date that you had paid.
3. Look for any add- ons that could push you further in arrears.
4. Get a good attorney to approach the bank at a snr level (such as regional manager or at least the regional head of department) with the facts as per the statement to show that you have continued paying and are trying to catch up.
You may try this yourself, if you can get an appointment.
5. Let the attorney negotiate a new repayment plan and make sure that your instalment is not due on the last day of the month as your debtors may only pay a week later.

**ians** · 04-Aug-21, 07:02 PM

Apparently I have a large debit which I agreed to pay some debit collecting agency which is now in the arrears and I have not honoured the payment as arranged.

I havent had a Nedbank account since 1997

... I play along when I am am not busy ... get into a long chat with the poor sucker stuck in the call centre.

The best is when they arrive at the gate ... I always hold my dogs on the leads ... with the full kit ... bullet proof jacket ... etc .. then offer to open the gate for them to enter.

The best was the sheriff for the TV license ... shame the oke had balls ... but couldnt find the TV .... so he couldnt attach any goods for the thousands outstanding in TV license fees ... as I mentioned to him I got divorced more than 25 years ago ... the house keeper took the TV

**ians** · 18-Sep-21, 02:42 PM

As per our telephonic conversation yesterday, I have cancelled you debit order as requested.

I tried contacting you, however I could not get a hold of you.

As advised yesterday, with regards to the payment holiday. Standard bank was assisting clients last year due to the Covid pandemic. I did note that you responded around 11 August 2020, that you did not want a payment holiday.

The debit order must have been activated again in error when your instalment was set back as normal.

I trust you find the above in order.

Kind regards

signature_1679843650

Melvin Padayachy

Home Loans Foreclosure Officer: CRR KZN

Tel +27 (0)31 374 1976/ www.standardbank.com

**adrianh** · 19-Jul-21, 06:12 PM

I think so - it is just another scheme to screw you over - The thing is that they want you to do this willingly because they know they can't force you to do it anymore.

What probably happened is that they handed you over to a debt collector (maybe their own).......and then continued to happily accept your payments from that point on. (You probably never realized the two expected payment streams) They would probably say that the money owing to the debt collector is not their problem and you must sort it out with the debt collector. I think that the whole thing is a big scam played out by Standard Bank to screw their customers because they kinda distance themselves from a situation that they created and are perfectly aware of.

Look at this SHYTE on their page - So they will sell your house for next to nothing and then give you a loan to pay the shortfall - well that is just too dandy! - The clowns are looking to minimally cover your outstanding bond - not to sell your house at fair market value.

Should there be a shortfall (in other words, there is still an amount owing on the bond) we will assist in making an arrangement to pay it off interest free over 5-10 years depending on the amount, To help you even more, we will give the client up to 10% discount on the outstanding balance of the home loan account;

I bet if you owe R500k on a R1mil house they will sell it to their cousins for R400k and then bill you R100k for the next 10 years (...oh they will do you a moerse favor and knock off 10% - you only owe them R90k over 10 years)

**Derlyn** · 19-Jul-21, 07:40 PM

Ians, my brother.

If you do not sign a deed of sale, nobody, but nobody can sell your house.

The 2 best things you can do at the moment is as follows:

Go the Standard Bank easysell route. It will save you at least 4 months, if you hou kop. ( I can advise you how to hou kop )

But before doing that, contact me at derlyn700@gmail.com or phone me at 082 557 4099.

Not afraid of disclosing my particulars, I have nothing to hide, but I am prepared to help a brother in need.

Peace out ... Derek