Agreed Derlyn, the public no longer trust the municipalities who charge for estimates instead of real readings.

The system that you describe is antiquated and cumbersome. Buying tokens is no longer cool!
I can provide you with a prepaid water meter with much more convenience.
By downloading the Jager app, you can not only read your meter, but you can also preload an electronic purse which will give you a warning when your credit runs low. It also has alarms for tampering, leaks and bursts.

I also have an AMR system which is ideal for property managers with multiple complexes or sites. Meter reading can be done from your PC, showing all the meters for a specific site. The dashboard can show multiple sites and also individual meters. Users have access to a cell phone app to see their own meters. Water balancing is possible when connecting the incoming bulk meter to the system to compare recoveries with water supplied.

Message me, should you be interetsed.