Results 1 to 6 of 6

Thread: MCE product review

  1. #1
    Diamond Member
    Join Date
    Apr 2010
    Location
    planet earth
    Posts
    2,554
    Thanks
    116
    Thanked 214 Times in 188 Posts

    MCE product review

    Stay away from this brand ... The plant was down again yesterday ... burnt contactor coil this time

    They dont have an issue with replacing the junk ... however the plant standing time ... electrician cost to replace the contactor and get the plant up and running again ... this product is burning my reputation.
    Comments are based on opinion...not always facts....that's why people use an alias.

  2. Thanks given for this post:

    ACEsterhuizen (20-Nov-20)

  3. #2
    New Member
    Join Date
    Oct 2020
    Location
    Centurion
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi Guys, I think its not great to throw a supplier under the bus with comments about MCE products.

    I have had great success with the other products in their range, but I would not use a contactor from them in a factory, there I go with bigger brand names.

  4. #3
    Diamond Member
    Join Date
    Apr 2010
    Location
    planet earth
    Posts
    2,554
    Thanks
    116
    Thanked 214 Times in 188 Posts
    Quote Originally Posted by GQE View Post
    Hi Guys, I think its not great to throw a supplier under the bus with comments about MCE products.

    I have had great success with the other products in their range, but I would not use a contactor from them in a factory, there I go with bigger brand names.
    I learnt the hard way ... I have just had an overload fail on a cooling tower ... and on the o/l relay the blue pin has popped out.

    I would agree ... I made the mistake by using this product in a factory on an essential part ... I suppose I shouldnt blame the manufacturer for my own stupidty ... I should know better ... I did check with the wholesaler prior to purchasing the product ... they did mention that they sold hundreds of these contactors and havent had any issues ... so I took a chance and lost.

    So should we agree tha this is a DIY product ... and has a place in the market ?
    Comments are based on opinion...not always facts....that's why people use an alias.

  5. Thanks given for this post:

    ACEsterhuizen (20-Nov-20)

  6. #4
    Diamond Member
    Join Date
    Apr 2010
    Location
    planet earth
    Posts
    2,554
    Thanks
    116
    Thanked 214 Times in 188 Posts
    Lets talk about ...

    the first 3 contactors ... where replaced without an investigation ... so we will move on from them ... however this is starting to cost me moeny and my reputation.

    The overload (sent in still attached to the contactor)... sent in for an investigation.

    The normally open contact is not working ... you press the overload btton the normally closed ... opens .. the result ... the pumps stop and because they are all linked the pumps and fan stop ... the normally open is connected to a light and siren ... overload trips ... no warning.

    The other overload with an issue ... but working ... the oveload pin doesnt stay in ... so it is held in with prestik.

    The contactor ... sent in for investgation.

    The coil is burnt out completely ... the contactor is one of 3 connected in parallel ... the other 2 are still operating (this plant runs at least 5 days 24/7) ... replaced blown one with a bigger contactor even though the total load is only 3.7 amps.

    If the power was an issue all 3 contactors running together should have burnt out ... why only the one coil? I even made a point of leaving a gap between them to reduce heat ... just thought about it ... I am going to site this morning with my thermal imager to check the temp insid ethe panels.
    Comments are based on opinion...not always facts....that's why people use an alias.

  7. Thanks given for this post:

    ACEsterhuizen (20-Nov-20)

  8. #5
    Diamond Member
    Join Date
    Apr 2010
    Location
    planet earth
    Posts
    2,554
    Thanks
    116
    Thanked 214 Times in 188 Posts
    This has got me into investigation mode...

    I uploaded the thermal scans I took of the pump control panel.

    1/ The temp of the contactor (fan ... problem one) is less than both the pump conatactors.

    2/ The only difference between the pump contactors and the fan contactor is the clear cover supplied on the contactors ... to prevent accidentally pushing in the contactor.

    I am going to go to site ... measure the voltage from the top to the bottom of the contactor ... then from the bottom of the contactor to the bottom of the overload ... then test the voltage on all the coils ... do a thermal scan of the panel again ... load test the pumps and the fan and record everything.
    Comments are based on opinion...not always facts....that's why people use an alias.

  9. Thanks given for this post:

    ACEsterhuizen (20-Nov-20)

  10. #6
    Diamond Member
    Join Date
    Apr 2010
    Location
    planet earth
    Posts
    2,554
    Thanks
    116
    Thanked 214 Times in 188 Posts
    I am open to any suggestions to get to the bottom of this and determine if it is the power or control gear.

    I agree it is not fair to throw a supplier under the bus without a fair investigation ... so lets investigate

    I look forward to the report from the supplier ... for the record the units were handed in a week ago 12/11/2020.
    Comments are based on opinion...not always facts....that's why people use an alias.

  11. Thanks given for this post:

    ACEsterhuizen (20-Nov-20)

Similar Threads

  1. Product advertising
    By ians in forum General Chat Forum
    Replies: 4
    Last Post: 18-Dec-13, 10:30 AM
  2. How to get your new product into stores
    By BUHLE in forum General Business Forum
    Replies: 9
    Last Post: 11-Sep-11, 05:01 PM
  3. My new product
    By wynn in forum General Business Forum
    Replies: 8
    Last Post: 20-Jul-11, 10:45 AM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •