Hi Theresa. When uFiling updated its website all the previous information just "disappeared". Don't know whether it was lost or whether the web designers were not able to bring the data forward into the new site. As a result many employers had to spend hours and hours of their time re-entering all the past data. What made it worse is that until the past data was completed satisfactorily no new submissions could be made.
This may explain why you get the popup saying that there is no employment history.
Recently, when the contract ended for one of our employees, they applied for UIF and (in spite of her employment history being up-to-date on the new site) was given a form for the employer to complete in which everything that was already on the website had to be filled into the form. Go figure!
Letters written to the UIF do get a response ... but usually some months later ... and not always answering the question. Telephones are often unanswered.
The contact details on the Detp of Labour website for the Unemployment Fund is:
Unemployment Insurance Fund
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
0800 843 843 / 012 337 1700
uifcomplaints@labour.gov.za
It would be interesting to hear how this develops and whether you manage to get it sorted. Please keep the forum informed.
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