Hi there,
I am struggling with May capturing,
I have made 4 calls to the call centre with differing responses.:
1. I captured April for a small firm, no problem and payment was received.
2. When capturing May, I updated the Employer lockdown period and updated it.
3. The status on the next day showed that a payment had been effected.
4. There was no payment and on checking, was advised that there was nothing in the system.
5. I was then advised to also update the individuals, but on the system there are no tabs for May.
6. This was apparently a system error which was being resolved. No comment, nothing has changed.
Please can someone advise me on how to get this done.
Thanks and kind regards
Bill
Did you like this article? Share it with your favourite social network.