Originally Posted by
Alec Candiotes
Hi Christina
There are multiple reason why Pastel could be slow in responding as Kevin pointed out. Kevin is a Wizz when it comes to Pastel.
Just another option that you can consider is using capturing Apps for Pastel. We are Pastel Partner and Xpress App builders and we have an off the shelf App called MyCustomers.
The App operates in Excel and is made available to your teams through Dropbox. Accordingly there is no need for additional Pastel licences. the App reads directly from your Pastel database to ensure that you capture correct customer, items and project codes.
A centralised template environment makes it possible to load multiple items or complicated bill of materials in the back end, which is then available for your team to use in App with a simple click of a button.
Using this has made capturing and quoting so much easier and fun.
The App also integrates with project and multi-store environments.
• MyCustomers generates quotations, sales orders and invoices.
• Our other app, MySuppliers, generates purchase orders and supplier invoices.
The generated documents are Pastel import ready and syncronises through cloud to your financial team for importing into Pastel. So no more duplicate capturing or delays.
Just something to consider to help take out the frustration of slow response time in Pastel.
Happy to send more info or do a demo if you are keen.
Hope you get improvement on speed soon!
All the best.
Alec
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