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Thread: easyfile 6.9.5 Unable to Submit EMP501

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    easyfile 6.9.5 Unable to Submit EMP501

    HI,

    has anyone experienced a problem where you are not able to submit the EMP501, because of the following message:
    "The ETI Calculated reported on the EMP501 does not balance with the IRP5/IT3(a) certificates. Please rectify the ETI calculated on the EMP501 or the applicable IRP5/IT3(a) certificates."

    I have checked and the balances agree down to the cent.

    Please help

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    Quote Originally Posted by Lavernne View Post
    I have checked and the balances agree down to the cent.
    Well, you're on the right track - it seems ETI needs to balance down to the last cent.

    The problem is the figures in the EMP501 are rounded to Rands. I can only suggest that in Easyfile:
    1. check the ETI total per your EMP501, and then,
    2. check and add up each IT3a that has an ETI entry to see if it adds up exactly to the ETI rounded total.

    Make sure the total ETI across all IT3a's adds up to exactly a full Rand amount (no cents).

    If that doesn't work, my only other thought is you might need to round the ETI figure in each of the IT3a's to full Rand amounts...
    In my problem case, I only had one IT3a that included a cents value in ETI - getting rid of the cents in that certificate cleared the problem.
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    Thank you, Thank you, Thank you!!!! IT WORKED!!!

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