Results 1 to 2 of 2

Thread: Pastel Version 11

  1. #1
    New Member
    Join Date
    May 2019
    Location
    Bedfordview
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Pastel Version 11

    I have 3 suppliers with o/i errors.
    It happened on 2 February 2019.
    Our year end was 31 March 2019
    Our suppliers age analysis for 31 March 2019 now does not balance to the Balance sheet.
    How do I solve this?

  2. #2
    Full Member
    Join Date
    Aug 2018
    Location
    Johannesburg
    Posts
    59
    Thanks
    0
    Thanked 8 Times in 8 Posts
    Hi

    I suggest a support consultant/remote session, unless you are familiar with doing a datafix in PCC. You will also have to perform the repair in both databases (Current and xxx.2019).
    Either the supplier masterfile (accmasc) or the open item (accoi) files did not update correctly during posting. You need to isolate whether there are missing OI entries, or if the masterfile is out of balance, and either add back the missing transactions in the OI file or change the relevant balances on the supplier masterfile (and possibly supplier control in the GL Masterfile). You will have to add the entries in PCC. If you haven't done this before, contact a support consultant.

    I am sure one of my staff can assist remotely. PM me if you would like my contact details / costing / etc.

Similar Threads

  1. [Question] Pastel Accounting query - PASTEL PARTNER VERSION 12 BUILD 12.1.6
    By Dianafitzpatrick in forum Accounting Forum
    Replies: 1
    Last Post: 25-Aug-17, 03:16 PM
  2. [Question] Pastel Xpress version 12.1.6
    By Tarrynm in forum Technology Forum
    Replies: 3
    Last Post: 07-Sep-16, 06:09 AM
  3. [Question] Pastel Xpress version 12
    By PatrickD in forum Accounting Forum
    Replies: 1
    Last Post: 11-Aug-16, 01:45 PM
  4. [Question] Pastel Version 11
    By Jurgens in forum Accounting Forum
    Replies: 2
    Last Post: 04-May-14, 05:05 PM
  5. Pastel Partner Version 11-Help
    By Ramesh in forum Accounting Forum
    Replies: 5
    Last Post: 27-Dec-12, 03:29 PM

Tags for this Thread

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •